Payments- More Important Than Ever For Credit Unions
Consumers today are inundated with options to make payments, but what they are really looking for is a relationship with a company that allows them to pay how they want, when they want and wherever they want.
Credit Unions are built for their members and tend to provide superior customer service compared to other financial institutions. But to compete in today's environment, CUs need to become integral to their member's daily purchase activities.
Bruce Dragt, chief product officer at CO-OP Financial Services has a unique perspective. Take a look here.